FAQs
Why is Wellington Shire Council engaging online?
Traditional public engagement or community involvement usually involves attending a public meeting or providing written submissions to council, and this can often be time consuming and inconvenient, and sometimes intimidating. However, Your Wellington Your Say gives you the opportunity to have your say on issues that are important to you, at a time and place of your choice.
It is a quick, safe and convenient way to have your say on a range of issues and topics.
It is a great way to keep up to date and contribute your views on issues affecting your community.
You can see what other community members think about an issue or topic, respond with your own views and engage in a discussion.
You do not have to attend community meetings at a set place and time, you can contribute at a time and place that suits you.
It allows for a range of different people, with different views to discuss matters that may impact their community.
Is Your Wellington Your Say replacing other engagement methods?
No! Your Wellington Your Say is all about adding more voices to the mix and gathering as many thoughts and opinions as possible. Council will still carry out more traditional methods of community engagement such as community meetings, information sessions, workshops, forums etc.
How do I view and participate in discussions on Your Wellington Your Say?
If this is your first time visiting Your Wellington Your Say, you can browse throughout the site, but if you wish to leave a comment, or join an online discussion you will need to register.
If you have visited Your Wellington Your Say before and registered, you simply need to sign in to starting participating in discussions and leaving your feedback.
How do I submit my feedback?
Each project on Your Wellington Your Say is a little unique depending upon the engagement level required for that project. Visit the project page that you are interested in and submit your feedback via the online discussion forums, quick polls, forms and surveys for each of the projects currently open for consultation.
What happens to my feedback and will my views be listened to?
All comments, ideas and suggestions Council receives throughout any engagement process are collated and used to inform the development of various strategies, projects, programs and activities, as well as to gain an insight into community views and opinions on different topics.
At the end of any engagement process, all online feedback along with feedback received from other face-to-face engagement activities and direct correspondence to Council are compiled into a report. The engagement report is used by Council to make decisions on the matter they are considering.
Council values all the feedback we receive from the community. However, while all feedback we receive is considered as part of Council's decision-making process, this does not mean that every suggestion can be taken on board and incorporated into the final project.
Who can register on Your Wellington Your Say?
Anyone can register on Your Wellington Your Say. Whether you're a Wellington Shire resident, work in Wellington Shire or are simply interested in local issues and upcoming developments, we are ready to hear from you!
Why should I register on Your Wellington Your Say?
By registering on Your Wellington Your Say you have a direct line to Council to make sure that your views on community issues and matters are heard.
Your Wellington Your Say gives you quick, safe and convenient access to information on a range of issues and topics. You will be kept up to date about projects affecting your community and be able to contribute your views at a time and place that suits you.
You will also have the opportunity to see what other community members think about an issue or topic and engage in discussions to understand a range of viewpoints.
How is Your Wellington Your Say moderated?
Wellington Shire Council. The moderators do not edit or alter comments and will only remove comments deemed to be significantly off topic, offensive or malicious, in which case they are removed from the site immediately. Refer to the moderation guidelines for more information.
Is my privacy protected?
Yes! Your privacy is absolutely protected, and Council will only use your email to contact you with updates and to invite you to participate in consultations. Your email address will not be distributed to any third party or used for any other purposes. If you think your information has been used inappropriately by Wellington Shire Council, please contact Wellington Shire Council via enquiries@wellington.vic.gov.au or 1300 366 244.
I have forgotten my password and/or my username. What should I do?
Step 1: Click the ‘Sign In’ link at the top right of the ‘Your Wellington Your Say homepage.
Step 2: Click the ‘Forgotten Password’ link under the ‘Sign In’ button.
Step 3: Type in your email address and click enter. You will then receive an email from us with your username and a link back to the site. Click on that link to reset your password.
Step 4: Sign in with your old username and new password.